If you are an Australian small business owner looking to upgrade your business and streamline processes, look no further than a mobile app. You probably have a company website, which is your portal to the digital world, while your Facebook and X accounts get you some local engagement; the mobile app is a natural progression to keep up with emerging tech.
What are the benefits of designing a business app?
One thing to remember is that your customers will have the app on their smartphone; you invite them to download it (Android or iOS) when the app is ready to go live, so all the features are within a swipe for the customer. Talk to a leading Sydney-based Flutter developer and take the first step to the next level of digital connectivity.
Here are a few ways your customers can use the app
Paying invoices – You set up a secure digital payment gateway and your customers can easily settle their account, which is a game-changer. This helps your cash flow and is super convenient for the customer.
Report an issue – Customers can report issues and request service calls if you run a service department. Real-time human support can be included.
Download owner's manual/documentation and product specifications – Access to support diagrams and documents 24/7.
Take advantage of special discounts – All marketing content can be added to the app.
Order products – Bank-grade cyber-security gives the customer peace of mind.
Customers can use quite a few more features; you might not want all of the above at the outset, but you can add features at any time. Click here to learn about mobile app security.
How your company can use the app
Create an employee section and store all HR content; your staff can book annual leave, call in sick, and be available for OT. This section is password protected and you can decide which employees have access to what data. Your manager can organize the workforce efficiently and this section can be added to and expanded.
Internal communication – This saves money and is instant. Sales managers can keep in touch with the team and if you have a logistics operation, the app will be invaluable.
Present ad content to your customer base – Research shows that people respond to apps more than they do SMS or email, so you have a great connection through which to send your promotional content.
Invoice customers – Your accounts will be settled promptly when your customers can pay via the app.
Think of the app as you would your website; you can add to it at any time and the app grows with your business, streamlining your processes and keeping all employees on the same page.
What other Reads?
App design & build
The Flutter development team loves a challenge and using your logo, colors, and slogan, they build a digital platform that stays with your branding concept. A few meetings need to take place before they present you with a digital storyboard that shows how the interface works in all modes.
The mobile app sector is booming and Flutter is the go-to framework to build the app; set the ball rolling by searching online for top-rated Flutter developers in Sydney or Melbourne and check out their website.